1. General Remarks

We value your privacy greatly. The service, products and applications you use are owned and operated by Alpha ESS Co., Ltd, No.1086, Bihua Road, Tongzhou District, Nantong City, Jiangsu Province, China, 226300 ("we" or "Alpha ESS"). This Privacy Statement describes the personal data processed by Alpha ESS and the means and purposes of Alpha ESS processing such personal data. You can choose not to use the website of Alpha ESS including the app ( Website ); however, especially if you want to use specific services through our Website, we need to collect and process some of your corresponding personal data.

As we are an international company with a global business, we may provide you with a privacy policy addendum tailored for your region as provided below in "2. How do I find the Privacy Policy that applies to me?” (hereinafter: “your Privacy Policy”) .

This Privacy Statement may be modified and updated from time to time. If we modify and update the Privacy Statement, we will promptly notify you on our Website and such Privacy Statement will come into effect upon publication.

If you have not reached the age specified in your Privacy Policy, you may not use the products offered by us.

2.How do I find the Privacy Policy that applies to me?

We are an enterprise operating on a global scale, with a globally distributed deployment solution. Currently, regulations on personal data and privacy protection are not identical around the world. Therefore, we have provided below different Privacy Policies to meet the legal requirements in different parts of the world. In the respective Privacy Policy, we inform you on how we protect your legitimate rights and interests regarding your personal data and on how we meet the legal and regulatory requirements for privacy and data protection at the place you are (“your region”). The Privacy Policy that applies to your region takes precedence over the present Privacy Statement. Please choose your Privacy Policy, that is the Privacy Policy applying to your region, e.g. where you live in Germany, please choose the German Privacy Policy:

[German Privacy Policy] ,

[Australian Privacy Policy] ,

[Singapore Privacy Policy] ,

[China Privacy Policy]

If you do not find your corresponding region here, please read this Privacy Statement carefully to learn about the universal privacy protection measures and policies we have adopted to protect you r personal data, which we maintain as a global standard .

Please make sure that you click on the respective Privacy Policy correctly according to your region to read about our processing of your personal data under specific legal requirements and our measures for the protection of your personal data.

If you do not know which Privacy Policy applies to you, please contact ：

Michael Steininger-Yang

Tel: +49 6103 459 160 1

Email: europe@alpha-ess.de

This Privacy Statement is to be read in conjunction with any other notices, contractual clauses and consent clauses that apply in relation to the collection, use and disclosure of your personal data by us.

If you have any questions, comments or suggestions about this Privacy Statement and your Privacy Policy, you may contact us using contact information set forth in the corresponding Privacy Policy above.

3.What kinds of personal data does Alpha ESS collect and hold?

Alpha ESS may collect and hold the following personal data about you:

• name;

• address;

• email address;

• contact number;

• account username;

• details of your interactions and communications with us;

• online and digital services data, such as cookies (see section 7 for further information on cookies that we collect);

• data required to be collected by law; and

• publicly available data.

4. How does Alpha ESS collect my personal data?

Alpha ESS collects the data you provide to us, including in your interactions and communications with Alpha ESS, and your product usage data. We mainly collect personal data from you directly, such as via your Alpha ESS account. Other data is collected by us through your interactions with us and use of and interactions with the products and related communications.

We may also obtain your personal data from the third parties, where you have consented, or are deemed to have consented to the same. We protect data obtained from third parties for the purposes described in this Privacy Statement and your Privacy Policy, and honour any other restrictions imposed by the data source.

5. Am I obliged to disclose my personal data?

You can make different choices about the technology you use and the data you share. When we request you to provide your personal data, you can refuse. As many of our products require you to provide us with certain personal data in order that we can provide our services to you, we may not be in a position to continue to serve you if you choose not to disclose the data required so that we can provide you with a product or feature. Similarly, if we are legally required to collect personal data from you, or are required to enter into a contract with or fulfill a contract for you, and you do not provide the personal data necessary to do so, we may not be able to enter into the said contract, fulfill the said contract for you, or may have to suspend or revoke your right to use our product. If this is the case, we will notify you.

In cases where the provision of data is not mandatory, if you choose not to provide your personal data to us, you may not be able to use the features that require such data (e.g., the Fault Warranty feature).

For a detailed description of the processing of your personal data collected by us, please refer to your Privacy Policy as provided above in "2. How do I find the Privacy Policy that applies to me?”

6. For what purposes does Alpha ESS collect my personal data?

We may collect, store, use and disclose your personal data to provide you with our products and services. The purpose for which we usually collect, store, use and disclose your personal data depends on how you interact with us, however, typical purposes for which we use and disclose your personal data include to:

• Provide our products and services to you, including updates, protection and troubleshooting, and support.

• Resolve possible device failure problems.

• Improve and develop our products.

• Respond to queries, requests and feedback from you.

• V erif y your identity.

• Transmit your data to third parties including our third party service providers and agents, and relevant governmental and/or regulatory authorities, in order to perform the abovementioned purposes and to serve you.

We may disclose your personal data to third parties for the reasons set out above, for other purposes explained at the time we collect your personal information, or where we are otherwise allowed or required to do so under law.

Some of the third parties we may disclose your personal data to include:

• other members of our company group;

• our service providers and advisors who assist us in managing our products and services;

• third parties in the context of a corporate restructure of Alpha ESS; and

• regulatory bodies, government agencies and law enforcement bodies, to comply with our legislative or regulatory obligations.

For a detailed description of the processing of your personal data by us, please refer to your Privacy Policy as provided above in "2. How do I find the Privacy Policy that applies to me?”.

7. Cookies and Tokens

Alpha ESS pages use Cookies, which are text files with small pieces of data placed on a device to store data about your use of our Website and services. Cookies are used for essential functioning of a Website and to contribute to a better user experience. For example, we use cookies and tokens to enable you to log in to the Website. You can set your web browser preferences to block certain cookies. However, if your device has disabled cookies, some features of the Website and services will not work properly.

We respect the "Do Not Track (DNT)" signal or similar technology provided by your system when you have disabled cookies.

Tokens are used for the login authentication, so that there is no need to log in every time you enter the Website. The token is saved in the system for 2 hours, and when you log out, the system will automatically delete the token. By using our Website, platforms and/or products, you consent to our use of cookies and tokens to collect and use your personal data for the abovementioned purposes.

If needed we do provide a more detailed description of such processing in your Privacy Policy as provided above in "2. How do I find the Privacy Policy that applies to me?”.

8. Your rights as data subject

We fully respect and protect the legitimate rights and interests of all kinds of personal data that you enjoy as the subject of personal data. These rights are differently stipulated in the laws of different countries and regions. For more information on your rights and how to exercise your rights, please refer to your Privacy Policy provided in "2. How do I find the Privacy Policy that applies to me?”.

You can exercise your personal rights without paying any fees. According to the requirements of the data protection law in your region, we will respond to your request within 30 calendar days. Please note that, for security reasons, we may ask you to verify your identity.

9. Security safeguards

We employ commercially reasonable physical, administrative and technical safeguards to maintain the integrity and security of your personal data , and the data security of users and devices. These safeguards include the following:

1. We use encryption and other technology to ensure that your personal data is securely stored on our servers and transmitted via the internet.

2. Our team monitors security threats continuously to help protect your personal data from unauthorized access, loss and disclosure.

3. Our team is provided ongoing security and privacy training, to be able to efficiently identify security issues.

4. We maintain physical security measures to protect your personal information, such as physical locks and security systems at our premises.

You should be aware, however, that no method of transmission over the Internet or method of electronic storage is completely secure. While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures.

If you believe for any reason that there has been any unauthorized access, use, collection, disclosure or other risks relating to your personal data held by us, please inform us immediately using the contact information provided in your Privacy Policy provided above in "2. How do I find the Privacy Policy that applies to me?”.

As far as provided by law, if a security incident occurs that affects the security of your personal data, we will notify you and provide you with recommendations on how to reduce or prevent related risk s from occurring and other information, if necessary.

10. Data retention period

We will cease to retain personal data about or relating to you, or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention is no longer necessary for the purposes for which such personal data was collected, including the purposes stated herein and in your Privacy Policy, unless we are required or entitled to retain the personal data for a longer period of time under specific legal requirements. We will determine the appropriate retention period based on the legal requirements, volume, nature and sensitivity of the personal data, at the end of which we will destroy your personal data.

If you explicitly request us to delete your personal data, we will honour this request promptly and will no longer retain your personal data. However, we will not delete your personal data if we are entitled or obliged to further storage on the basis of a different legal ground than your consent or despite your request or your objection. If we are unable to destroy the data for technical reasons, we will take appropriate measures to remove the means by which the data can be associated with you and prevent further use of your personal data.

11. Third-party SDK collection and use instructions

For the stable operation of the Alpha ESS services or to realize the relevant features, we may utilize Software Development Kits (SDKs) provided by third parties to achieve the aforementioned purposes. We will comply with requirements provided by the applicable law, e.g. conclude the necessary contracts. We will conduct strict security checks on the Application Programming Interfaces (APIs) used by our authorized partners to access the information and the SDKs, and agree with our authorized partners on strict data protection measures to ensure that they process personal data in accordance with this policy and any other relevant confidentiality and security measures.

The third-party SDKs we utilize mainly serve the needs of you and other users, so we may adjust the third-party SDKs to meet new service requirements and changes in business features. We will timely provide you with the latest information on the third-party SDKs we utilize in "2. How do I find the Privacy Policy that applies to me?”

12. How to contact us

We respect your rights and protect your personal data. You can contact us for more information about how we handle your personal data, to make a compliant, or to exercise your personal data rights, by using the contact information provided in your Privacy Policy as provided in " 2. How do I find the Privacy Policy that applies to me?” .

I have read and understand that my personal data will be handled in accordance with this Privacy Statement, and my Privacy Policy as provided in "2. How do I find the Privacy Policy that applies to me?” .